Dun & Bradstreet recently performed an Open Rating which compares like companies amongst themselves nationwide. According to Dun & Bradstreet, “Open Ratings calculates supplier performance scores using a sophisticated algorithm that takes into account the amount of
information available on a supplier, the recency of the information, and the accuracy of the raters.”
Information was obtained from direct contact with past and current clients. Detail categories included Reliability, Cost, Accuracy, Timeliness, Quality, Personnel, Support, and Responsiveness.
The primary reason Innovative Concepts participated was to help obtain more federal government contracts. This excelent score will undoubtably open many more possiblities.